Who we are
Skytronic (Pvt) Ltd. is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our online project management system (“Service”).
1. Information We Collect
We may collect the following types of information:
- Personal Information: Your name, email address, contact details, and other identifiers when you create an account or interact with the Service.
- Project Data: Files, documents, and information you upload to manage projects.
- Usage Data: Information on how you access and use the Service, including IP address, browser type, device details, and session data.
- Cookies and Tracking Technologies: We use cookies to enhance your experience and analyse usage trends.
2. How We Use Your Information
We use the collected data to:
- Provide and improve the Service.
- Facilitate communication and collaboration between users.
- Address technical issues and customer support requests.
- Send updates, notifications, and promotions (optional).
- Ensure the security of your data and prevent unauthorized access.
3. Sharing of Information
We do not sell your personal information. However, we may share it with:
- Service Providers: Third-party vendors who assist in delivering the Service (e.g., hosting, analytics).
- Legal Requirements: Authorities when required by law or to protect the rights of the Service or its users.
- Consent-Based Sharing: With your explicit permission for specific uses.
4. Data Security
We implement industry-standard security measures to protect your information. This includes encryption, secure servers, and regular audits. However, no system is completely secure, and we encourage you to use strong passwords and exercise caution.
5. Your Rights
You may:
- Request access to, or correction of, your personal information.
- Delete your account and associated data (subject to legal and contractual obligations).
- Opt out of promotional communications.
6. Retention of Data
We retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically. You will be notified via email or within the Service of any significant changes.
8. Contact Us
If you have questions or concerns about this policy, please contact us at: Email: info at skytronic dot lk Phone: +94112727321